Our Client Testimonials

Tegan made it her mission to familiarize herself with all of the fine details of our proposed development and as such was able to clearly and concisely communicate our needs and requirements with the planners and City Council. We were trying to get city council approval for a variance order moving our development approximately 12 feet closer to a highway than current zoning permitted. If you require any communications with planners and councillors then Tegan has the experience, contacts and passion to represent you extremely well.

We were very pleased that Channel Consulting delivered a thorough, thoughtful review of our portfolio, within the timeline agreed to. We wanted to better understand the redevelopment potential of our portfolio. How quickly Channel was able to put together the review we requested, while providing a very detailed look at each location. I would absolutely recommend anyone considering Channel Consulting to engage them in your project – you will not be disappointed. Even though we could not meet in person due to Covid, Tegan and her team provided outstanding support and information to us, helping us better plan the future of our portfolio.

Conducting your work with transparency and maintaining an open dialogue throughout has been key to the very positive experience we’ve had with Channel. Channel’s service helped us with coordinating numerous Stakeholders across several levels of Government to facilitate a land use entitlement. Channel’s growth over the past 18 months is a clear indication of its reputation and ability. Pick up the phone and speak to Tegan – you’ll get great insight into how Channel is operated and the expertise they can provide, and you’ll get her honest opinion of whether they can assist you and add value. You’ve provided a huge amount of value to the Xchange project, and of course Hazelwood, and I’d like to continue to work with you and see Channel grow.

We have been working with Tegan Smith and her Channel Consulting team since November 2020. Tegan and her team have been a tremendous asset and have helped us navigate our expansion process through permit application, strategic planning, and concept modelling. The Channel group has a wealth of knowledge and expertise in many areas and has a network of professionals at their disposal to help achieve and execute growth opportunities. We look forward to working with them through the remainder of our expansion process.

Working with Tegan and the Channel team has been great. Their level of understanding of the complex process of realizing a non-profit, social and affordable housing projects is deep. Tegan and her team at Channel are comprehensive and understanding of the zoning bylaws within the municipality and have clear understanding of building guidelines dictated by provincial and federal funders and ensuring the project complies. We were able to solve the pro forma budget issues as they related to the proposal call. We valued the willingness of Channel to be flexible with our organization and the ability to understand our project goals and how their related to the overall benefit of the community. Channel is a professional organization with an abundance of expertise in project development and has a consulting team that is patient and understanding when it comes to developing non-profit housing.

Tegan was always a great communicator and listener. Quick to action, and able to work with a large team to keep focused on the important priorities. There's always a gap between planning and technical work. Tegan was an effective communicator and was able to bridge the gap and help team members on both sides approach problems from each other’s points of view. Tegan is great to work with and keeps a positive team atmosphere. These projects can get toxic, and Tegan did a great job making sure regulatory authorities, project owners, and technical team members approached the project as a collaborative team. We will be happy to collaborate with Channel Consulting in the future where opportunities arise.

It's been a great pleasure working with Channel Consulting. The top three items (among others) that made our work more enjoyable are: (1) the top quality work and the detail on the analysis of the studies Channel was hired to do; (2) the amazing capacity to understand and adapt to the client's needs; (3) the speed of how the study and especially the results were achieved. Channel brings great value to the projects on the get-go, setting the developments for success with the municipality and speeding up the various interactions with diverse Cities. We will continue to use Channel for our upcoming and current projects.

Channel was very professional, always on time, very focused and really did a great job of understanding our concerns before recommending pathways forward. They were helping us to address issues of land use, ALC challenges, and building permits. Channel did great work for us and I was thoroughly impressed with them from the start through the finish.

Tegan is an empathic and highly skilled leader, who deeply understands the importance of emotional intelligence in the workplace, and provides superb practical advice and guidance. She invests in building genuine trust, and is generous in sharing her extensive industry knowledge and professional network. She walks the talk when it comes to advancing women leaders and uses Channel Consulting as a platform to do so. The complexity of projects that Tegan has undertaken in the private sector, local government, the Port of Vancouver, and TransLink translate into many rich conversations and teachings about the development landscape in BC. Her affinity and humbleness to continue learning have been an inspiration.

Channel integrated into the federal project delivery style very elegantly. They were able to understand some of the complex needs and deadlines that are required in the federal world. They have excelled at working with us to facilitate creating the partnerships needed to deliver projects. The project Channel is aiding us with is a project which directly engages and requires input from 4 different levels of government. The governments all have conflicting and overlapping authorities. Channel was able to aid the project team in ensuring that the project met or exceeded all requirements for other levels of government. Where areas of conflict occur, they aided in ensuring the explanation on why we were choosing to follow a national code over a local one was understood. Channel was incredibly in-tune to the way the federal government does business. The federal project approval timelines often have challenging time requirements, which Channel was able to exceed expectations. Channel does not only do project approvals! They are a full-service project support team that can not only ensure your project is approved by local governing bodies. They can ensure the holistic success of the project so that it continues to have support for the duration. Earlier engagement would only have further increased Channel's effectiveness. They are a fantastic team that will undoubtedly provide significant value adds to the project. With the challenging federal project that they supported Fisheries and Oceans Canada on, DFO was able to focus on the technical, program and delivery components of the project. While Channel ensured that the local regulatory elements were taken care of.

Tegan made us very happy. She and her staff are very calm and supportive. Channel helped us to learn more about what is involved and options around land acquisition. I was surprised at the options available that we would never have known about without the help of Channel Consulting. Don't hesitate to contact Tegan and her team, they are very knowledgeable and well connected.

As a charity, this was a significant investment for us—I wasn’t 100% certain whether it would be worth it and moved forward despite some hesitation. Now, we have no idea how we would do this without [Tegan]. You won’t find a better mentor and coach to walk alongside your project. Her responsiveness, empathy, discernment, and the fact that she actually cares about the success of our project made this a win. Working with Tegan has given me an arsenal of tangible tools, information, language, and strategies to feel more confident about our project.